TroubleshootingtroubleshootingFor all · Updated 2026-09-16
Troubleshooting Common Issues
Quick fixes for frequently reported problems in AllTask — login, missing modules, missing records and emails not arriving.
troubleshootinghelpissuesmissing modulesemailsfixes
If a module is not visible, an admin may have disabled it in Module Settings, or your role may not include it.
Check your spam folder, confirm the address on file, and allow time for the mail provider to deliver.
Confirm the record’s owner or visibility — records are often filtered by the person assigned or the status of the record.
1Check your role and modules
- 1.Open Settings or your profile and confirm the role assigned to you.
- 2.Ask an administrator whether the module is enabled for the account.
- 3.If a module was just recently enabled, refresh your browser.
Result: You can see the modules and records your role is allowed to.